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30 Day Money Back Guarantee


At Alviun, we embrace the power and convenience of online shopping, with limitless possibilities at your fingertips!

However we also understand that online shopping doesn’t allow you to touch, feel, smell and try a product before you’re completely satisfied that it is the one for you.

That's why we have a 100% Results or Money Back Guarantee, so that you can try our product first hand, even better than you would in-store! 

In the unlikely event that you find that the product is not for you, or is incompatible with your teeth simply email us at, you may be entitled to a refund by following the below steps:

    1. Take a clear photo of your teeth before using our product.
    2. Use our products exactly as instructed.
    3. Take a clear photo after using product. 
    4. Send us your before and after photos, along with a photo of the used products within 30 days of receiving it.
    5. Product/s must have been purchased from online store.
    6. Items must be returned to us for a refund to the value paid.
    7. Email us and we will provide you with the return address.
    8. Send your item/s to the provided address within 7 days. The customer is responsible for return shipping charges.
    9. We advise you use a traceable postage service as Alviun will not be responsible for parcels that do not reach our warehouse.
    10. You will receive an email confirmation once your return has been processed. 

You have 30 days from the date received, to submit a Money Back Guarantee application.