At Alviun, we embrace the power and convenience of online shopping, with limitless possibilities at your fingertips.
We hope that you will be delighted with your recent Alviun purchase. However, we also understand that online shopping doesn’t allow you to touch, feel, smell and try a product before you’re completely satisfied that it is the one for you.
That’s why we offer you a 30-day Money Back Guarantee Program, so that you can try our products first hand and in the unlike event that you think our product is not for you, you can send it back to us and receive a full refund, within 30 DAYS!
To submit a 30-day Money Back Guarantee request, please follow the below steps:
- Send an email to email@example.com.
- State your full name and the product name.
- Provide us a valid proof of purchase (order number, date of purchase, etc.).
- Reason why you want to return our product.
- Customer Service Team will reply to you and provide you a return address.
- Send your item/s to the provided address. Please notice that we will not be responsible for return shipping charges.
- We advise you use a traceable postage service as Alviun will not be responsible for parcels that do not reach our warehouse.
- Once we have received your return parcel, we will process a refund for you immediately.